1. General

1.1 What is personal data
Personal data is information that reveals or can reveal the identity of the user. We adhere to the principle of data avoidance. The collection of personal data is avoided as far as possible.

1.2 Handling of personal data
Personal data is used exclusively to establish the contract, design the content, implement or process the contractual relationship (Art. 6 I S. 1 b GDPR). 

In addition, personal data will only be processed if we have received your consent (Art. 6 I S. 1 a DSGVO) or if it is data whose processing is necessary for our legitimate interests and if the consideration shows that no conflict with overriding interests, fundamental rights or fundamental freedoms on your part (Art. 6 I S. 1 f GDPR). 

We can use contract processors to process your personal data, but we will generally not pass on the personal data to third parties. 

The data will only be passed on to the shipping company commissioned with the delivery for the purpose of fulfilling the contract, insofar as this is necessary for the delivery of ordered goods. In order to process payments, the payment data required for this will be passed on to the bank commissioned with the payment and, if applicable, the commissioned and selected payment service provider. 

The processing of your personal data takes place exclusively within the EU, unless otherwise stated below.

1.3 Usage data
When visiting the website, general technical information is collected. These are the IP address used, time, duration of the visit, browser type and, if applicable, the originating site. For technical reasons, this usage data is registered in a log file and can be used and stored for the purpose of statistical analysis of this website. This usage data is not linked to your other personal data.

1.4 Duration of storage
After the end of the purpose for which the data was collected, we only store your personal data for as long as this is required by law (in particular tax law) regulations. 

2. Your rights

2.1 Information
You can request information from us as to whether we process your personal data and, if this is the case, you have a right to information about this personal data and to the further information specified in Art. 15 DSGVO.

2.2 Right to rectification
You have the right to correct incorrect personal data concerning you and, in accordance with Art. 16 GDPR, you can request the completion of incomplete personal data.

2.3 Right to erasure
You have the right to request that the personal data concerning you be deleted immediately. We are obliged to delete them immediately, especially if one of the following reasons applies: 

  • Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing of your data was based and there is no other legal basis for the processing.
  • Your data has been unlawfully processed.

The right to erasure does not exist if your personal data is required to assert, exercise or defend our legal claims.

2.4 Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if 

  • you dispute the accuracy of the data and we therefore check the accuracy,
  • the processing is unlawful and you reject the deletion and instead request the restriction of use
  • we no longer need the data, but you need them to assert, exercise or defend legal claims,
  • You have objected to the processing of your data and it is not yet clear whether our legitimate reasons outweigh your reasons.

2.5 Right to data portability
You have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format and you have the right to transmit this data to another person responsible without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us using automated procedures.

2.6 Right of withdrawal
If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time.

2.7 General and right of appeal
The exercise of your above rights is basically free of charge for you. In the event of complaints, you have the right to contact the supervisory authority responsible for us, the state data protection officer. 

3. Data security

3.1 Data security
All data on our website is protected against loss, destruction, access, modification and distribution by technical and organizational measures. 

3.2 Sessions and Cookies
To operate the website, we use cookies or server-side sessions in which data can be stored. We ensure that no personal data is taken from sessions or by cookies without your express consent and cookies are only used if this is technically necessary for the website (e.g. spam protection for the contact form, shopping cart function) and thus the consideration shows that no overriding interests on your part (Art. 6 I S. 1 f DSGVO) or you have given your express consent. 
With your express consent, we use cookies to personalize content and ads, to provide social media features, and to analyze traffic to our website. With your consent, we may share information about your use of our website with our social media, advertising and analytics partners. Our partners may be able to combine this information with other data that the partners already have about you. 


Manage cookie settings

4. Newsletter

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit.
Unsubscribing from the newsletter is possible at any time and can be done either by sending us a message via the contact options given in the imprint or via the link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.


5. Presence on social media platforms
We use the following social media platforms to present the company and communicate (express reference is made to the data protection declarations and opt-out options linked below).


Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland)
Privacy Policy: https://www.facebook.com/about/privacy/
Opt-out: https://www.facebook.com/settings?tab=ads alternatively http://www.youronlinechoices.com 

Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA)
Privacy Policy: https://twitter.com/de/privacy
Opt-Out: https://twitter.com/personalization, 

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA)
Privacy Policy and Opt-Out: http://instagram.com/about/legal/privacy/. 

LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland)
Privacy Policy https://www.linkedin.com/legal/privacy-policy
Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out 

Xing (XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany)
Data protection declaration and opt-out: https://privacy.xing.com/de/datenschutzerklaerung. 

YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland)
Privacy Policy: http://www.youtube.com/t/privacy/. 

These social media platforms may process personal data outside the EU; in this respect, we refer to the above data protection declarations of the social media platforms.
The respective social media platforms may be able to use your usage behavior and the resulting interests to create usage profiles on your part and store cookies on your computer in which your usage behavior is stored. If you have an account on the respective social media platform and are logged in, your usage behavior can even be stored independently of the device. Your usage profile can be used, for example, to place advertisements that presumably correspond to your interests.

We process the personal data exclusively to communicate with you via the social media platform you have selected and to optimize our online presence and ensure that no interests on your part are affected which outweigh this legitimate interest on our part (Article 6 I p. 1 f GDPR). If you have already given the respective operator of the social media platform effective consent to the corresponding data processing, your personal data will also be processed on the basis of this consent (Art. 6 I S. 1 a GDPR).

6. Third party services

6.1 Google Analytics
This website uses Google Analytics, a web analysis service provided by Google, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") and collects and stores data via this web analysis service, from which user profiles are created using pseudonyms will. The user profiles created in this way are used to evaluate visitor behavior in order to design and improve the offer presented on this website in line with requirements. Google Analytics uses so-called "cookies", small text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The usage profiles kept under a pseudonym are not merged with the personal data about the user without the express and separately declared consent of the user. Thus, the consideration shows that there are no overriding interests on your part (Art. 6 I S. 1 f DSGVO). You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link (http:// tools.google.com/dlpage/gaoptout?hl=de) and install the available browser plugin. 
You can also prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics. You can view Google's privacy policy at http://www.google.de/intl/de/policies/privacy/. You can find more information on the terms of use and data protection at http://www.google.com/analytics/terms/de.html or at http://www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that on this website Google Analytics has been expanded to include the code "anonymizeIp" in order to anonymously collect IP addresses (so-called IPmasking) to ensure.


Manage cookie settings



6.2 Social media links and social sharing
We have our own social media pages for the third-party providers that can be reached via links from this website. By using the links you get to the respective third-party websites (e.g. Facebook, Twitter, Instagram) and can also share our content. No data transfer takes place when you visit our website. In order to avoid unnecessary data transfer, we recommend that you log out of the respective third-party provider before using a corresponding link, so that usage profiles cannot be created by the third-party provider simply by using the link.

6.3 Use of Facebook plugins
This website uses plugins from the social network www.facebook.com, which is operated by Facebook Inc. 1 Hacker Way, Menlo Park, CA 94304, USA ("Facebook"). The body responsible for processing the information collected by Facebook is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. 
If you call up a website on our website that has such a plugin, a connection to the Facebook servers is established and the plugin is activated on the website by a message to your browser. This transmits to the Facebook server which of our websites you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking the "Like" button, posting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before activating the plugin. You can find more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/.

6.4 Use of Instagram
Links to the social network Instagram are integrated on these pages. The connection to Instagram is established via the “Instagram icon” on our site. The operator of the social network is Instagram Inc., 1 Hacker Way, Menlo Park, California 94025, USA ("Instagram"). If you click on the "Instagram icon" while you are logged into your Instagram account, you can link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram. You can find more information about Instagram's privacy policy at https://help.instagram.com/155833707900388/.

6.5 Use of Google Maps
This website uses Google Maps, a Google map service operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). When using Google Maps, data about the use of the map functions by visitors to the website is also collected, processed and used. No user interests are affected here which outweigh the technical necessity of integrating the interactive map material (Art. 6 I S. 1 f GDPR). You can view Google's privacy policy at http://www.google.de/intl/de/policies/privacy/. You can view the additional usage information for Google Maps at http://www.google.com/intl/de_de/help/terms_maps.html.

6.6 Use of YouTube
This website and the integrated offers contain so-called embedding of videos on YouTube. These enable the connection to YouTube and the videos stored there. YouTube is an offer from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). No user interests are affected here that outweigh the technical necessity of integrating the videos (Art. 6 I S. 1 f GDPR). The purpose and scope of data collection and data use by Google as well as your rights and setting options for protection as a YouTube customer can be found in YouTube's data protection information. You can find this at: http://www.youtube.com/t/privacy/.

6.7 Google Web Fonts
We use so-called web fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") to be able to show you a uniform font on our website. These are automatically stored in your browser cache when you access one of our pages in order to enable the desired display. If your browser does not support the web fonts used, a standard font on your computer may be used. No interests of the users are affected here, which outweigh this technical necessity (Art. 6 I S. 1 f DSGVO). You can view Google's data protection declaration here: https://www.google.com/policies/privacy/ You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq

6.8 Active Campaign
This website uses the services of ActiveCampaign for sending newsletters and for the live chat function. Provider is ActiveCampaign, LLC, 1 North Dearborn Street, 5th Floor, Chicago, Illinois (USA) 60602.

ActiveCampaign has a certification according to the “EU-US Privacy Shield”. The "Privacy Shield" is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA. If you enter data for the purpose of subscribing to the newsletter and/or using the live chat function (e.g. e-mail address), this and the communication will be stored on ActiveCampaign's servers in the USA.

6.8.1 Sending newsletters

ActiveCampaign is a service that can be used, among other things, to organize and analyze the sending of newsletters. If you enter data for the purpose of receiving the newsletter (e.g. email address), it will be stored on ActiveCampaign's servers in the USA.

With the help of ActiveCampaign we can analyze our newsletter campaigns. If you open an e-mail sent with Active Campaign, a file contained in the e-mail (so-called web beacon) connects to the ActiveCampaign servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked on. Technical information is also recorded (e.g. time of retrieval, IP address, browser type and operating system).

This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.

If you do not want an analysis by ActiveCampaign, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. 

The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from the ActiveCampaign servers after you unsubscribe from the newsletter. Data stored by us for other purposes remain unaffected.

For more information, see ActiveCampaign's privacy policy at: https://www.activecampaign.com / privacy-policy /.

Link to Privacy Shield certificationhttps://www.privacyshield.gov / participant? id = a2zt0000000GnH6AAK

6.8.2 Live chat

You can use live chat like a contact form to chat with our staff in near real time. When you start the chat, the following personal data is collected.

  • Location
  • Date and time of the call,
  • Browser type / version,
  • IP address,
  • operating system used,
  • URL of the previously visited website,
  • Amount of data sent.
  • And if specified: first name, last name, and email address.

In addition, Active Campaign analyzes the live chat communication for us to determine which is the most effective channel for each individual contact

Depending on the course of the conversation with our employees, further personal data may arise in the chat, which you enter. The nature of this data depends heavily on your request or the problem you describe to us. The processing of all this data serves to provide you with a quick and efficient contact option and thus improve our customer service.

When you visit our website, the chat widget is loaded. The chat widget technically represents the source code that runs on your computer and enables the chat.

The history of the live chats is saved indefinitely. This serves the purpose of saving you from extensive explanations about the history of your request and for constant quality control of our live chat offer. The processing is therefore permitted in accordance with Art. 6 Para. 1 Letter f GDPR. 

If you do not want this, you are welcome to let us know using the contact details listed below. Saved live chats will then be deleted by us immediately.

The storage of the chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Letter f GDPR.

For more information, see ActiveCampaign's privacy policy at: https://www.activecampaign.com / privacy-policy /.

Link to Privacy Shield certificationhttps://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK

6.9 Use of Facebook Remarketing Pixels

We use the “Custom Audiences” remarketing function operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94304, USA (“Facebook”). The body responsible for processing the information collected by Facebook is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This function enables us to target visitors to this website on Facebook with advertising. For this purpose, personalized and interest-based Facebook ads are placed when the Facebook pages are visited. The function is made possible on our website by a remarketing pixel from Facebook, which is implemented on the site. A direct connection to the Facebook server is established via the pixel when you visit our website if you have agreed to the setting of the pixel or activated the plugin. It is transmitted to the Facebook server which of our Internet pages the user has visited. Facebook assigns this information to your personal Facebook user account. You can find more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/ .

If you do not want Facebook to directly associate the information collected with your Facebook user account, you can use the "Custom Audiences" remarketing function in your account settings at: https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fsettings%2F%3Ftab%3Dads#_=_bearbeiten. To do this, you must be logged in to Facebook.

7. Application Process 

You can apply to us electronically, in particular by using the appropriate form on our website. Of course, we will only use your information to process your application and will not pass it on to third parties. Please note that if you send your application via e-mail, unencrypted e-mails will not be protected against access. During the application process, in addition to title, surname and first name, the usual correspondence data such as postal address, e-mail address and telephone numbers are stored. In addition, application documents such as your cover letter, your curriculum vitae, your professional, training and further education qualifications and your job references are recorded. Your personal data will be deleted immediately after the application process has been completed, or after a maximum of 6 months, unless you have given us your express consent to store your data for a longer period of time or a contract has been concluded. If we enter into an employment relationship with you, the data that you have made available to us will be processed to establish, implement and, if necessary, terminate the employment relationship.

The legal basis is Art. 6 Para. 1 a, b and f GDPR and Section 26 BDSG.

8. Contact

To contact us regarding data protection, you are welcome to contact us using the following contact options. Responsible in the sense of the GDPR:

Baldus Sedation GmbH & Co. KG
In the long haul 32
56170 Bendorf
Email: info@baldus-sedation.de
Telephone: 0049 261/96 38 926-0

Shopping Cart
Scroll to Top